Changelog
Follow up on the latest improvements and updates.
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new
Email 📬
Content A.I. 🤖
📬 Introducing Brand Voice in Brand Boards
⚡ What’s New
- Brand Boards now include both your Design Kit and a new Brand Voice section – a communication guide with business info, tone, and values.
- This can now be used in Content AI to auto-select tone and style.
🔍 Why This Matters
- Customize your experience across the platform
- Power up AI tools with your unique brand identity
🛠️ How to Create a Brand Voice
- Go to Marketing → Brand Boards
- Click on Brand Voice
- Click Create New Brand Voice
- Continue with Scratch Option
- Fill in your brand info, values, and tone
- Click Save
- Open Content AI, in writing tone choose your Brand Voice
👉 Coming Soon-
- Integration with Conversations AI
- Enhanced use of Brand Boards in Content AI
- Create Brand Voice using website URL or Text
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Invoicing & Payments 💳
💳 Import Transactions & Orders Using CSV files
Summary
Ease migration of customers using different platforms by allowing import of all older information related to transactions and orders where they would be visible as static data and contribute to all the reporting that is associated with that account.
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Email 📬
📬 Campaign Statistics Improvements
🔍 Problem Statement
- No overall summary — data shown for up to 90 days.
- Inaccurate graphs in Engagement summary
- For SMTP, “Delivered” metric was incorrectly shown as “Opened,” causing confusion.
⚡ What We Did
- Added an Overall Summary section for quick insights.
- Introduced accurate Engagement Analysis over a customizable 90-day window.
- Added Conversions Over Time graph to track order trends.
- For SMTP, “Delivered” metric now correctly shows as N/A (not applicable).
✅ Benefits
- Get a complete picture of campaign performance at a glance.
- Better and accurate analysis.
- Less tickets around SMTP campaigns
🛠️ How to Check
- Go to Email Marketing > Campaigns
- Open any campaign and check the updated Statistics section
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Websites & Funnels 🖥️
🖥️ Autosave Enhancement and Fixes
We’re excited to roll out a set of improvements and bug fixes to the Autosave feature in the Builder, focusing on speed, reliability, and UI consistency.
⚡ Performance Improvements
- ~50% faster load and save times across manual and autosave actions.
- Parallel execution of API calls to reduce wait times and improve responsiveness.
- In progress: Graceful handling of expired or invalid tokens to prevent autosave interruptions.
🎨 UI & UX Updates
- The Versions page top bar now visually aligns with the main builder (height, width, padding).
- Removed yellow “unsaved changes” indicator—autosave is now reliable enough to manage state without it.
- The “Last saved” tooltip now accurately reflects the most recent autosave or version update.
- Improvements to Global Section behavior for smoother interaction.
🐞 Bug Fixes
- Fixed an issue where the wrong version could be deleted when reaching the 50-version history limit.
- Unnecessary saves are now skipped if no changes were made since the last save.
- Resolved 500 errors caused by incorrect version loads in the builder.
These updates are part of our continued commitment to making the Builder faster, smarter, and easier to use. Let us know what you think!
Introducing new method to create you campaign recipient list
🔍 Problem Statement:
Users had to go to Contacts or Workflows to build Smart Lists or add Tags for segmentation.
🔥 What we did:
Added a Build Segments option directly in the recipient section, so you can create complex recipient lists without leaving the campaign.
✅ Benefits:
- No need to pre-create Smart Lists
- Quick, flexible targeting in one place
- Cleaner and more efficient flow
- Easy exclusions of contacts, tags
🛠️ How to use:
- Open any campaign in new or edit mode
- Go to Send or Schedule Screen
- In Recipient section → Click Build Segments
- Add conditions using Tags, Contacts, Smart Lists, or Segments
- Use AND/OR logic to combine rules
We’ve introduced key improvements to the Custom Webhook action, focusing on enhanced security for sensitive information. These updates aim to protect secret keys from being exposed in plain text and provide more streamlined credential management.
What’s New
Masked Secret Keys
Sensitive credentials (e.g., secret keys) are now stored securely and masked in the interface, preventing accidental exposure. This applies to Basic auth, Bearer token, and API key authentication methods.
User-Friendly Management
When updating or deleting existing keys, the interface guides you through the process without ever displaying the raw values, helping you avoid accidental leaks.
Why It Matters
Enhanced Security
Reduces the risk of revealing sensitive information for data protection. Going forward, these keys would not be visible to the users in plain text format. These would be visible by the key name.
How to Get Started
Add a Custom Webhook Action
In your Automations builder, select Custom Webhook.
Select Authentication Type
Choose Basic auth, Bearer token, or API key.
Configure Credentials
Enter your secret key in the new masked field.
Monitor & Manage
Use the dropdown menu to add or delete keys as needed.
new
Media Storage 📸
📸 Better Orientation & Dimensions support in Media Storage
We’ve introduced two key enhancements to the Media Storage that make browsing and selecting images faster and more intuitive. Users can now instantly identify image orientation and view exact pixel dimensions without needing to open each file.
🖼️ Image Orientation Indicator in grid view
While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance.
📐 Image Dimensions in List View
In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements.
✅ Summary
These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork.
new
Certificates 📜
📜 Choose Email Templates for Manual Certificates
What's New?
You can now select a custom email template when sending manual certificates, giving you greater control over how your communication looks and feels.
🎨 Choose your preferred email template during the manual certificate sending process.
✏️ Customize the email subject for added personalization.
🛠️ If no template is selected, the system will automatically use your default template set in the Client Portal settings.
This update brings more flexibility and personalization to how you deliver certificates to your members!
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Automations ⚙️
⚙️ Currency and Conversion Value in Google Ads Conversion Action
👀 What’s New?
We've enhanced the “Add to Google Ads” conversion action by introducing two new input fields:
Currency – Defaulted to USD but customisable as per users choice. It determines the type of currency that will be used for reporting your conversions (e.g., USD, EUR, GBP).
Conversion Value – Defaults to 1 and supports custom values, allowing dynamic assignment per contact or event. The conversion value represents the monetary worth of a specific conversion action. This is useful if you want to track how much revenue or value each conversion generates from your ads.
👷 How It Works:
When setting up a conversion event for Google Ads under Automations > Workflows, users will now see:
- A Currency field with a default value of USD that can be changed by the user depending on the country or region the conversion occurs.
- A Conversion Value field, pre-filled as 1, with the ability to define Custom values.
The updated Add to Google Ads action, still retains the Custom Mapping toggle for advanced users who want to map GCLID, GBRAID, or WBRAID using their own field logic.
⭐ Why it Matters:
This improvement allows users to track monetary impact of their conversions inside Google Ads more accurately.
Supporting custom values for conversion value means users can dynamically assign transaction values based on CRM fields - leading to smarter attribution and optimization.
Many customers had requested this enhancement for more precise conversion tracking, making it a highly anticipated feature that will benefit both current and future users.
📝 Notes:
Currency is set to USD by default but can be manually updated.
If Conversion Value is defaulted to 1 but is customizable as per the user.
This enhancement improves tracking accuracy and unlocks better reporting in Google Ads.
new
improved
Reputation ⭐
🌟 New Feature: Say Hello to Reviews AI Agents
We’re delighted to launch Reviews AI Agents — your new superpower for crafting personalized, on-brand review responses at scale. Create multiple AI personalities, assign them smartly, and let them do the talking in just the right tone.
🔥 Key Highlights:
1. 🧠 Create Multiple AI Agents
- Tailor each Agent with unique traits (formal, friendly, humorous)
- Set tones like empathetic, professional, or casual
- Choose response styles — concise or detailed
2. 🔁 Smart Assignment Logic
- Match Agents to review sentiment (positive, neutral, negative)
- Rotate Agents using round-robin for response variety
3. 🌍 Language Detection
- Automatically detects and replies in the review’s language
- Set a fallback language when needed
4. 🎨 Templated AI Agents
- Don’t want to start from scratch? Use our ready-to-go personality templates
5. 🏢 Google Page Selection
- Choose which Google Business Page each AI Agent responds on
- Perfect for managing multi-location or multi-brand reviews
6. ⚙️ Full Control & Testing
- Edit, clone, or delete personalities anytime
- Preview AI responses before publishing
- Easily see which Agent crafted each reply
🔍 Where to Find This:
- You can access Reviews AI Agents inside your Reputation Management module:
- Go to Reputation Management and proceed to Settings
- Click on the "Reviews AI" tab
- Start creating, customizing, and assigning your Agents!
🚀 Why This Matters:
💡 Brand Consistency – Maintain a unified voice across all review responses.
⏳ Save Time & Effort – AI handles responses while you focus on growing your business.
🔄 Engaging & Natural Replies – Reduce repetitive, robotic responses with dynamic AI personalities
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