We’ve introduced AI Schedule, a smarter way to time your emails for maximum engagement. Instead of guessing when a recipient is most likely to open or reply, AI now analyzes their past engagement behavior and automatically picks the most effective send time within a window you choose.

This update ensures your messages land exactly when your recipients are most likely to notice, open, and respond, leading to higher engagement and better results.

We've refined the visual presentation of QR codes by reducing the padding around their logos. This improvement brings a cleaner, more polished look to every QR code generated on our platform.

No action is needed on your end. All QR codes, both old and new, will support the updated padding configuration. Just generate or view any code to see the sleeker styling in action.

This change is purely visual and does not affect QR code functionality or scanning performance.

We’ve added a smart new alert to help avoid confusion and missed meetings: users can now be notified when an appointment is created without a meeting location or link.

Whether it’s a failed Zoom/Google Meet/MS Teams integration, an empty custom location field, or a manually created appointment without a set location — this update ensures that assigned users can catch it in time and take action.

✅ Smart Notifications for Missing Location or Link

Whenever an appointment is booked without a meeting location, the assigned user can now receive a notification — via email and/or in-app push, depending on their preferences.

✅ Respects Staff Preferences

Notifications are sent only if the assigned user has them enabled in their notification settings.

✅ Know which Meeting was Impacted

Users will receive notifications for every meeting scheduled without a location, to help them address each appointment.

✅ Configurable in Notification Settings

Users can manage their preferences from: Settings › My Staff › Select Staff › Notification Settings › Calendar Notifications › “Notify when meeting link/location is missing”

Supported channels: Email and In-App.

📅 Prevents no-shows or last minute hiccups caused by missing meeting locations

🛠 Catches broken or failed integrations early so users can take action

🔕 Ensures control — notifications are only sent to users who have opted in

You can now set top spacing (margins) directly in the builder, no need to write custom CSS. Just use the layout panel to control how much space appears above or below your content.

You asked, we delivered! Users can now fully modify unpaid Service Appointments — including updating services, durations, variants, coupons, and more — directly from the edit screen without needing to cancel or rebook.

These changes make it easier to handle last-minute requests, corrections, or changes — with far less friction.

Users can now update nearly all appointment details with ease, including the ability to:

No need to cancel or recreate the appointment — make the changes directly from the appointment modal and hit Save.

Modifying paid appointments remain locked for structural changes (e.g., service or staff), but you can now:

🛠️ Operational Flexibility: Accommodate client requests without rebooking from scratch due to minor errors or updates.

⏱ Save time by editing or duplicating directly in-app

🔁 Great for rebooking repeat customers with minor changes

To help users choose the right calendar type and understand how Event Calendars behave, we’ve added a clear informational message that highlights their functional differences. This ensures users know what to expect before creating or editing an Event Calendar, reducing confusion and unnecessary support reach-outs.

When you go to create or edit an Event Calendar, you’ll now see a label : “This calendar type has key differences” — along with an info icon for more details.

Hover over the info icon to view a full list of known functional differences.

You can now add multiple Terms & Conditions fields to Surveys and Quizzes, just like in Forms!

Forms allowed adding multiple Terms & Conditions fields, but Surveys and Quizzes only supported one. This inconsistency limited flexibility for users who needed more than one agreement checkbox.

All builders now support multiple T&Cs.

Add multiple policies (e.g., privacy, data use, marketing).

This update ensures a uniform experience across all builders and supports more complex consent requirements.

Previously, the Score Editor only allowed users to delete from the end of expressions. This made mid-expression edits frustrating and time-consuming because users had to erase everything after the target position just to make a simple change.

We’ve resolved this by introducing full cursor support, enabling precise editing at any position within an expression.

Drag-and-drop actions in form and quiz builders sometimes replaced items instead of inserting them, leading to unexpected order changes.

Drag-and-drop now inserts items exactly where dropped. The behavior is consistent, reliable, and works as expected across all positions.

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In the builder preview, if only one product was added to a form, it wasn’t automatically selected causing confusion during checkout.

If there’s only one product, it will now be auto-selected for both payment and order summary. No manual selection needed.

The All-in-One Chat Widget now supports Facebook, Instagram, and Voice AI as selectable communication channels along with the existing ones.

Under the Chat Type selector section under the Style tab, allows users to choose exactly which channels should appear inside their unified chat experience

Facebook/Instagram options appear only if the respective pages/accounts are connected.

Voice AI will appear only if the Voice AI is configured in the account.

WhatsApp can be selected only if the WhatsApp number is connected in the account.

We have added full support for Facebook Chat and Instagram Chat as independent chat widget types.

Accounts can now configure their widget to route website visitors directly into Facebook Messenger or Instagram DM, enabling real-time engagement on the customer’s preferred Meta messaging channels.

Two new chat types are now available in the selector modal:

These appear in the “Select the type of chat” screen with updated sub-text and illustrations.

No changes were made to the Style or Messaging tabs.

Again, no changes were made to the Style or Messaging tabs.

When users click “Connect a linked Facebook page” or “Connect a linked Instagram account”, the system opens an enhanced modal that:

This prevents redirection to a new window and keeps the experience fully aligned with the chat widget expected behavior.