Changelog
Follow up on the latest improvements and updates.
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Overview
The new Contact List View and SmartList 2.0 have been fully launched to all customers, following their Beta phase post-LevelUp.
This major enhancement simplifies the overall experience by bringing sorting, field management, and advanced filtering into one unified workflow. The SmartList sharing experience has also been reworked to provide more granular control over access and permissions.
What’s New?
- Refreshed Contact List View featuring a cleaner, more user-friendly interface.
- A unified list view design that aligns with other CRM pages.
- Improved column management with quick search and drag-and-drop reordering.
- A powerful new filter builder supporting AND/OR logic for advanced use cases.
- The loading speed of the page has improved drastically - its much faster than the old UI
SmartList 2.0 enhancements that unify:
- Sorting
- Manage Fields
- Advanced Filters
- Upgraded Sharing & Permissions, allowing precise control over who can view or edit SmartLists.
How to Use
- Go to Contacts > SmartLists to access the new experience.
- Create SmartLists using Advanced Filters with AND/OR logic.
- Customize your view by adding, removing, or rearranging fields via Manage Fields.
- Share SmartLists with your team from Sharing & Permissions, assigning view or edit access as needed.
Why This Matters
- Delivers a more consistent, flexible, and powerful Contacts experience across the CRM.
- Cuts down the time required to configure and manage SmartLists.
Whats next
- Bringing in more operators in advanced filters to increase customer efficiency
- More consistency among operators of the same type
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E-Commerce 🛒
Websites & Funnels 🖥️
Blogs 📝
🖥️ Keyboard Shortcuts in Page Builder!
🚀 Overview
Keyboard shortcut support is now available across the Page Builder, enabling faster page creation and editing with minimal mouse interaction. Press Shift + / anytime in the Page Builder to view all available shortcuts.
📍 Availability
Keyboard shortcuts work across all Page Builder experiences:
- Funnels
- Websites
- Webinars
- Stores
- Blogs
Notes
- Clone and Delete shortcuts work without restrictions in Funnels and Websites
- In other areas, existing behavior remains unchanged
⚡ What’s Faster Now
You can now use the keyboard to:
- Save, undo, redo, publish, and preview pages
- Navigate between elements, parent containers, and sections
- Open Layers, Settings, Quick Add, and Custom Code panels
- Add blank sections
- Edit text using familiar shortcuts (bold, italic, links, add hyperlinks, and more)
🎯 Impact
- Faster page building and editing
- Improved precision when navigating complex layouts
- Reduced context switching and cognitive load
- No functional or behavioral changes to existing safeguards
💡 Why This Matters
Keyboard shortcuts reduce repetitive actions and speed up workflows, especially for power users managing complex page structures, delivering a faster, more focused editing experience without changing how Page Builder works today.
If you want this adapted to in-app release notes, support docs, or a short changelog card, say the word.
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Social Media Planner 📣
📣 Social Planner- Category Queue can now be edited!
What’s new
With this update, users can finally edit, reorder, reschedule, and visualise queues without rebuilding them from scratch.This makes Category Queue more flexible, especially for teams managing multiple brands, seasonal campaigns, and dynamic posting schedules.

- Edit Category Queue
Editable fields include:
- Post caption + sub-fields
- Posting frequency
- Timeslots of the Queue
- Post order (drag-and-drop)
Note:
Single post rescheduling is not supported.- New Calendar View for Queues
A full visual calendar view helps you understand your content schedule at a glance.
Available in:
- Weekly view
- Monthly view
- Reschedule Entire Queue
- Shift the entire queue to start on a new date using:
- A date picker modal
- Smart auto assignment following your existing frequency rules
- A confirmation step before applying changes
- Queue Preference: Control New Post Placement
When adding new posts to a queue:
- Prioritize New Content → Add to top of the queue
- Unchecked → Add to the end following the schedule
- Enable Future Queuing will automatically add new posts created in category to the Queue.
- Add to Queue From Post Composer
Users can now add posts directly from the Composer:
- Choose an existing category → post is appended to that queue
- Create a new category → a new queue will be created
Why it matters
These enhancements help users:
- Save time previously spent recreating queues
- Respond quickly to shifting campaign timelines
- Maintain long term content workflows with ease
- Improve planning through visual calendar insights
- Reduce friction for agencies and multi-brand teams
How it works
- Go to Marketing → Social Planner → Category Queue
- Hover over any queue → open the 3-dot menu
- Choose:
- Edit Category Queue
- View Queue Calendar
- Reschedule Queue
- Queue Preference
- Make changes → Save
Updates apply instantly across the Social Planner.
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Automations ⚙️
⚙️ Workflows: Snapshot improvements - no more “stuck” contacts
Overview
When you refresh a snapshot, it can delete steps in related workflows. Before, contacts waiting on those deleted steps could get stuck and needed manual cleanup. Now we auto-remove those contacts and show a brief heads-up only when a workflow is affected - so nothing stalls and you know exactly what changed.
What’s new
- If a snapshot refresh deletes a step (eg. wait step), any contacts waiting on that step are now removed automatically so they don’t get stuck.
- You’ll see a one-time heads-up the next time you open an affected workflow (shown only when it applies).
- In the Execution Logs, you’ll also see “Removed by - Snapshot Refresh” with details in the side panel.
How it works
- Refresh a snapshot.
- If steps were removed, the system cleans up waiting contacts and shows a brief notice on first open.
- No action needed.
Why it matters
Prevents stuck contacts, keeps automations accurate, and saves time on manual cleanup.
Notes
- Applies to workflows created from snapshots when a refresh deletes steps.
- Directly deleting a step in a workflow already removes waiting contacts (unchanged).

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Quizzes 🤔
🤔 Quiz Results Page CTA Section Enhancements
🆕 What's New
We've improved the CTA Section of the Quiz Results Page to make configuration faster and smarter, especially for quizzes with multiple tiers (Low/Medium/High). These updates aim to streamline the setup process and improve the end-user experience.
✨ Key Highlights
1) Default Values by Tier:
When setting up a CTA for the first tier (e.g., Low) of a category, the Section Content, CTA Name and CTA Link will now automatically populate as default values for the remaining tiers (Medium and High). This ensures faster configuration with fewer repetitive actions.

2) Smarter Display Logic:
If the CTA Name or CTA Link is left blank for a tier, the CTA button will be hidden, and only the associated content will be shown. This allows for a cleaner presentation when CTAs are not needed.
3) Applies to New and Existing Quizzes:
New Quizzes: All new quizzes will use this behaviour by default
Existing Quizzes: Changes will only apply after the quiz is re-saved in the builder
⚙️ How It Works
- In the quiz builder, configure the CTA for the first tier (e.g., Low)
- The CTA Name and Link will auto-fill as defaults in the other tiers of the same category
- If you choose to leave either field blank in any tier, the CTA button will not appear for that tier
- For older quizzes, make sure to save them again to apply these enhancements
📝 Notes
These enhancements aim to reduce setup friction and give creators more control over when and how CTAs are shown in the results. Simple, clean, and smarter quizzes ahead! 🚀
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Calendar 🗓️
🗓️ Enhanced Privacy for Third-Party Events When Using “Login As”
Overview
We’ve enhanced calendar privacy when accessing accounts via the Login As functionality. Third-party calendar events now consistently respect privacy controls, even when viewed through elevated access.
What’s New
When using Login As functionality:
- The Hide third-party event details setting is not shown in Calendar Settings or My Profile
- Third-party event details are never displayed and will appear as Busy instead
- Event details remain visible only to the event owner
The original behavior remains unchanged:
- If Hide third-party event details toggle is ON → All third-party events show as Busy for others in calendar view
- If Hide third-party event details toggle is OFF → Only private third-party events show as Busy in calendar view
Why It Matters
This enhancement strengthens privacy and security by ensuring third-party calendar details stay protected across all access methods, while preserving existing calendar behavior for end users.
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Calendar 🗓️
🗓️ Services (v2) - Service Booking Public API is Now Live
We’re excited to announce that the Service Booking Public API is now live 🎉
This release enables developers and partners to programmatically create, manage, and retrieve service bookings—unlocking deeper integrations and automation around service-based scheduling.
📦 What’s Included
The Service Booking Public API supports the complete booking lifecycle:
- Get All Service Bookings: Retrieve service bookings within a selected date range, with an optional filter of service location.
- Create Service Booking: Create new service bookings with support for multiple services, add-ons, and other booking-related details.
- Get Service Booking by ID: Retrieve detailed information about a specific service booking, including services, assigned staff, add-ons (if any), and assigned resources.
- Update Service Booking: Update existing service bookings, including time, service location, status, services, and other booking details.
- Delete Service Booking: Delete a service booking. This action will also remove all events associated with the booking.
💡 Why This Matters
- With the Service Booking Public API, developers can:
- Build custom booking flows for service-based businesses
- Seamlessly sync service bookings with external systems
- Automate booking creation, updates, and cancellations
This release makes service scheduling more flexible, extensible, and scalable for our ecosystem.
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Template Library 🖼️
🖼️ Introducing New Templates
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.


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Websites & Funnels 🖥️
🖥️ URL Redirect UI/UX Revamp / New Analytics Metrics Added
🆕 What's New?
We’ve launched a revamped URL Redirect interface with an improved, intuitive user experience, making it easier to set up and manage 301 redirects. This update also introduces support for full domain-level redirects to external domains not connected to your account.
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🆕 What's New?
We’ve introduced new engagement metrics to help you better understand how users interact with your site over a selected time period.
Average Time on Site
- Shows the average amount of time users spend on your site during the selected date range (daily, weekly, or custom).
- Calculated as total time spent by all users divided by the total number of sessions.
- Helps indicate how long users typically stay engaged with your site over time.
Average Session Duration
- Displays the overall average time users spend per session across the selected date range.
- Calculated as the sum of all session durations divided by the total number of sessions.
- Helps measure general user engagement across the site.
Bounce Rate (Under 30 Seconds)
- Shows the percentage of sessions where users leave the site within the first 30 seconds after landing.
- Calculated as the number of sessions that ended within 30 seconds divided by total sessions, multiplied by 100.
- Helps identify short-lived or low-engagement sessions, often caused by unmet expectations, slow load times, or irrelevant content.
How It Works
- Open Site Analytics
- Select the Average Time on Page view
- Time spent is calculated per site visit
- Data is aggregated and displayed as averages, medians, and trends
Why It Matters
- Identifies strong and weak engagement points across funnels, websites, and webinars
- Provides clearer signals for content, UX, and design optimization
- Reduces guesswork when improving retention and conversions
- Enables data-backed decisions using real user engagement behavior
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Automations ⚙️
⚙️ Workflow Updates: Enhanced "Opportunity Changed" Trigger
What's New
The Opportunity Changed trigger now supports event-based operators. Previously, this trigger worked as a filter—firing for any change on opportunities matching specific field values. Now, with Has Changed and Has Changed To operators, you can trigger workflows only when a specific field actually changes.
New Operators for Standard Fields

New Operators for Custom Fields

Why This Matters
Previously, setting a trigger with "Assigned To = John" would fire on every update to John's opportunities—notes, lead value, tags—creating unintended triggers. Now, with "Has Changed To," you can trigger only when the Assigned To field changes to a specific user, ignoring all other updates.
How to Use
Add or edit an Opportunity Changed trigger, select your field (standard or custom), and choose from the new operators. Existing workflows default to "Equals" behavior, nothing breaks.
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