We have added Adyen as a payment provider. Adyen is widely used across Europe and North America and is known for its enterprise grade capabilities.

With this launch, agencies can serve prospects and clients who prefer or already use Adyen, and those who can’t adopt other providers.

Scope at launch: Card payments (credit/debit)

Win more enterprise deals - Many larger companies standardize on Adyen - now you can meet that requirement.

Supports 3DS type cards - Provides additional security and compliance for international and high-risk transactions.

Stronger EU/North America coverage - Adyen’s footprint makes it easier to onboard clients operating in those regions.

Faster client adoption - Existing Adyen merchants can connect their credentials and start taking card payments through your white‑label.

We’ve rolled out a major enhancement to the Auto Follow-Up feature in Conversation AI!

Previously, bots would sometimes send unnecessary or excessive follow-ups, even after a conversation had clearly ended — for example, when a user was disqualified, not interested, or had already booked an appointment.

With this update, the bot is now context-aware and intelligently analyzes the entire conversation — including the last few messages — before deciding whether to send or cancel a scheduled follow-up.

This makes the bot more human-like, relevant, and respectful of user intent.

Here are scenarios where the bot will now skip follow-ups intelligently:

Example responses:

Example responses:

Example responses:

Example responses:

These indicate closure and no further follow-up is needed unless the user re-engages.

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Prevents unnecessary follow-ups that may frustrate leads.

Makes AI smarter and more natural in understanding conversations.

Maintains a professional and non-intrusive brand experience.

Saves time by automating context detection for follow-up logic.

We’ve reimagined the Connect mobile experience from the ground up, not just with a fresh coat of paint, but with a deeply thoughtful redesign that makes every moment on mobile more powerful, intuitive, and productive.

Whether you’re responding to conversations, checking your pipeline, or generating content with AI, the new app has been rebuilt to make running your business feel effortless. It’s cleaner, faster, smarter - and tailored to how you actually work.

The entire app experience has been overhauled to help you get more done with less effort. The left-hand navigation is gone, replaced by a sleek App Drawer that organizes your tools into smart categories, while global elements like Notifications and Settings now live on the top-right — always within reach but never in your way.

You’ll immediately notice the modern interface and dark mode — a true-black experience designed for OLED efficiency and late-night productivity.

Everything you need is easier to find, faster to open, and simply more enjoyable to use.

The new homepage is your personalized command center - built to surface what matters most, all in one glance. It’s smart, dynamic, and role-aware, adapting automatically based on your access and permissions.

Here’s what you’ll find:

Every piece of this experience is role-based - meaning users only see widgets and data relevant to their access level, keeping things clean, secure, and personalized.

Say goodbye to hunting through menus or scrolling endlessly. The new Universal Search makes information retrieval instantaneous and intelligent.

You can now search across Conversations, Contacts, and Opportunities — with support for more modules rolling out in Q4. It’s context-aware, lightning fast, and remembers your last five searches to make repeat queries effortless.

Search for modules, quick actions, or even the tiniest detail from an old conversation - type a single word, and the app will instantly pull up what you’re looking for. Yes, even that text message from three months ago.

It’s search, redefined for how your business moves.

Your new App Drawer brings structure and clarity to everything Connect offers. Organized into four intelligent categories, it mirrors the logical flow of your business — just like on web:

Modules are displayed in a four-column grid view, making it easy to spot, access, and switch between tools. The design prioritizes clarity and speed, ensuring you can find what you need in seconds.

This is navigation made human - intuitive, beautiful, and purpose-built for momentum.

Meet Ask AI, your intelligent assistant that does far more than just answer questions. It’s your personal content creator, CRM operator, and creative partner - all rolled into one.

With Ask AI, you can:

You can even revisit your conversations - the Chat History section keeps every past Ask AI interaction accessible, so you can reference ideas, reuse prompts, and pick up right where you left off.

Ask AI is not just reactive; it’s proactive intelligence, ready to help you do more with less effort.

This isn’t just a design overhaul - it’s a foundational rebuild:

We’re not stopping here. The upcoming months will introduce:

This release lays the foundation for the next generation of the Connect mobile ecosystem - and what’s coming next will truly change how you operate.

The new Connect Mobile App isn’t just an update - it’s a revolution in how you experience your business on the go. It’s built to be faster, more intelligent, and deeply intuitive, transforming your pocket into a true business command center.

Every tap is smoother. Every screen is smarter. Every action feels lighter.

This is the future of Connect - redesigned for motion, powered by intelligence, and crafted for you.

We’re excited to introduce the Featured Product Element, a new drag-and-drop component that allows store owners to showcase individual product details anywhere on their store or website pages. Store owners can display any product with complete details (images, variants, price, description, and CTAs) on any store or website page.

Featured Product customizations are mutually exclusive from Default PDP and Custom PDP. It works independently, changes here won’t affect other product detail pages.

It supports only one static product — not a collection or dynamic list.

For navigation or CTA redirections, you can link directly to the Featured Product page or use a website URL redirect by entering the preview URL.

We’ve revamped the Undo/Redo system in the Page Builder to make editing smoother, more reliable, and faster. Every change is now tracked accurately across main pages and popups while using fewer system resources.

Comprehensive Change Tracking: Undo/Redo now works across the entire builder including main pages, popups, and global settings like typography and tracking codes.

Smart Popup Visibility: When undoing or redoing a change related to a popup, the builder automatically opens that popup so you can instantly see your edits in context.

Optimized Performance: Improved snapshot logic uses less memory and makes editing faster and lighter.

Better Text Editing: Text changes are now grouped together intelligently, so undoing doesn’t happen with every keystroke making it cleaner and easier to control.

Makes editing faster and smoother, even for complex pages.

Reduces lag and improves reliability when switching between elements.

Helps you edit with confidence, knowing every change is accurately tracked.

Businesses can now offer customers the option to add tips during checkout, enabling a more flexible and personalized payment experience across various product types.

This is majorly an API enhancement support for any checkout to implement tipping on their end and make it available on their checkouts. More settings related to tipping and an option to view and collect tips directly on the payment element will be available in the next phase.

With this update, tipping is now supported in the Payment Summary API and across all related order and transaction layers — ensuring accurate total calculations and transparent reporting.

Tipping support is available on the Payment Summary API and can be used by any internal team to pass their tip values/amounts to order totals.

We’ve rolled out a series of updates to make your community management as admin much smoother.

You can now reverse the decision of converting the channel to private inside a community group.

Go to channel settings > settings tab > Make Channel Public

We now allow admins and post authors to now move their posts to all public and private channels that they have access too.

The existing move post flow, will now start showing up private channels too

Managing multiple workflows and folders at once just got a whole lot easier.

Introducing Bulk Select, a faster way to perform repetitive actions like moving, publishing or deleting multiple workflows in one go.

No more making the changes 1 Workflow at a time..!!

You can now select multiple workflows (or folders) and perform bulk actions directly from the list view.

Available actions include:

When you select multiple items, a toolbar appears with all available actions clearly listed.

You can now move 10 workflows to another folder or publish all of them at once — instead of doing it one by one.

Available on "All Workflows" and any smart list that you have created.

Works seamlessly across both folders and individual workflows.

Compatible with existing permissions — users can only perform bulk actions they’re authorized for.

Because managing workflows one at a time was tedious. Bulk Select saves hours by reducing repetitive steps, improving consistency, and giving you better control when organizing or publishing multiple workflows.

You can now let donors set up recurring donations right inside your forms/survey. This means supporters can choose to donate automatically - weekly, monthly, or on any schedule you prefer.

You can now enable recurring donations.

Makes it easy for donors to give donat regularly without extra steps.

Handles repeat payments automatically, saving you time.

Helps you grow consistent, reliable donation support.

Store owners can now control the Product Description font style globally from the Builder. A new toggle — “Override Product Description Font Style” — lets you apply consistent typography across all products without editing each one.

If the toggle is off, the style reverts to the product’s default Rich text editor style.

Custom PDP styles take precedence over all other styling settings.

Default PDP, Custom PDP, and Featured Product Element description customizations are mutually exclusive.