Changelog

Follow up on the latest improvements and updates.

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📥 Overview
We’ve simplified messaging requirements across the United States, Canada, and international destinations to make your messaging more predictable, reliable, and easier to manage.
These changes help you send messages with less setup and fewer restrictions, while still keeping things compliant and reliable.
📊 What’s New?
✅ CA to CA Messaging No Longer Requires A2P
  • If your number was purchased before March 26, 2025, you can continue sending messages without A2P registration
  • If purchased on or after March 26, 2025, you can send with either A2P registration or Persona verification
  • No messages will fail just because A2P registration is missing for Persona verified accounts
✅ US/Canada to International Messaging Also Simplified
  • Messages sent from the US or Canada to international destinations now only require Persona verification
  • A2P is no longer mandatory for these routes
  • If Persona verification is missing, messages will fail with: Error 1002 – A2P or Persona verification required
✅ Domestic (US↔US, US↔CA, CA↔PR) Still Requires A2P
  • Any messaging between US, Canada, and Puerto Rico still requires A2P registration to comply with local regulations
  • Missing A2P will result in:
Error 30034 – Number not A2P compliant
✅ Exception: No changes to US/CA to UK Messaging
  • Messages sent from the US/CA to the UK are not supported and will fail with: Error 21612 – Message cannot be sent with current To/From combination
  • UK-to-UK messaging is still supported
🔍 Why We Made This Change
  • We got multiple feedbacks around previous A2P requirements felt too strict - especially specially where it's not a mandatory rule by the provider
This update:
  • Simplifies onboarding and messaging setup
  • Reduces unnecessary friction for international or Canadian messaging
  • Still keeps your deliverability protected through Persona verification
  • Aligns with how carriers handle messaging behind the scenes
We're here to ensure your messages land - without adding layers of compliance that aren't required.
🧭 Overview
We’ve expanded the power and convenience of Media Storage to the Services (v2) module for Calendars! Users can now seamlessly browse, select, and insert images directly from Media Storage — making media management easier and more centralized than ever.
🚀 What’s New?
✅ Browse & Insert from Media Storage
  • You can now use the Media Storage directly from key places in Services — allowing you to upload existing assets instantly.
✅ Available to Use Throughout the Module:
  • You can use Media Storage to manage the image for all of the Service assets
  • Service Image: While creating or editing any Service under Services tab
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  • Add-On Image: While creating or editing any Add-On under Add Ons tab
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  • Staff Image: While creating or editing any Staff under Staff tab
  • Location Image: While creating or editing any Location under Locations tab
  • Company Logo: Under Global Settings > Booking Page > Company Logo
✅ Access Media from Multiple Sources
Use images from your uploaded files, or pull from integrated sources like Unsplash, Pixabay, or Google Drive (if connected).
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📌 Why It Matters
  • Centralized asset management leads to faster setup
  • Consistent assets across all visual touchpoints
  • Eliminates the need to repeatedly upload the same files across different areas
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What’s New
  • New group setting Show mandatory profile modal
  • If you do not want every new member of your community to set their profile picture compulsorily then you can turn of the setting and they will never be prompted setup their profile picture and bio.
  • If you want to make it mandatory for people to setup their profile picture when joining the community then Sit back and relax (the option is default on).
Enhancements
  • Improved Post Formatting in Emails - Post content in emails now keeps its original formatting such as line breaks, bullet points, and spacing for clearer and more readable emails.
  • More Accurate “Add to Calendar” - The Event “Add to Calendar” option now generates .ics files with more reliable time alignment.
  • New Group Name Variable for Event Emails
  • Event email templates now include a Group Name variable for better customisation.
  • Fixed issue where private links were not visible when groups were opened in gokollab
  • Fixed issue where sometime about page description was not visible to users
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🧭 Overview
We’ve improved how slot availability is calculated for calendars that allow multiple appointments per slot.
Previously, when a single appointment overlapped multiple time slots, the system would block all affected slots entirely — even if those slots still had remaining capacity.
Now, overlapping appointments only reduce the availability by 1 in each slot they span. Slots are blocked only when their true capacity limit is reached — not just because they were partially overlapped. This logic now powers both the internal appointment modal and the public booking widget, providing more accurate and flexible scheduling.
🚀 What’s New?
✅ Overlapping Appointments Now Reduce, Not Block, Slot Capacity
The system checks all slots that an appointment overlaps and reduces their availability by 1 — rather than fully blocking them. The slot remains available for others until the per-slot appointment limit is actually hit.
✅ Examples:
1. 🗓 Manual Booking via In-App Appointment Modal
  • Setup: 15-minute slots, 5 appointments allowed per slot
  • Custom Appointment: 10:15 to 10:45 AM (spans 10:00–10:30 AM and 10:30–11:00 AM slots)
  • Old behavior: Both slots were fully blocked
  • New behavior: Only 1 count is subtracted from each slot, allowing 4 more appointments in both
2. 🌐 Booking Widget (with 5-minute intervals)
  • Setup: 15-min duration, 5-min slot intervals, 5 appointments per slot
  • Appointment: Customer selects 10:00–10:15 AM
  • Result: System subtracts only 1 appointment count from all overlapping slots capacity (e.g., 10:05–10:20 AM, 10:10–10:25 AM), leaving slots available until capacity is reached
✅ Applies Across Calendar Types
  • Personal Calendars
  • Round Robin Calendars
  • Event Calendars
✅ Consistent Logic Across Internal & External Booking
No matter where the booking happens — the system uses the same calculation for :
  • ✅ Public booking widget appointments
  • ✅ Custom time appointments made via the in-app appointment modal
🎯 Why This Matters
  • 🧠 Accurate availability representation — no more blocking slots prematurely
  • 📅 Better availability utilization — especially helpful for high-traffic calendars
  • 🤝 Consistent behavior across booking channels (admin + widget)
We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.
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What’s new
Navigation & performance improvements
  • Same-tab switching - open selected workflows in the same tab to keep focus and reduce tab clutter. (Replaces the previous “new tab” behavior)
  • Significant speed improvements - for loading and switching between workflows.
  • Infinite scroll - browse your complete workflow list without pagination.
Create & organize (right from the switcher)
  • Create brand-new workflows directly in the switcher.
  • Name workflows at creation (no extra steps).
  • Duplicate existing workflows from the switcher panel.
  • Delete workflows from the switcher panel.
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How it works
  • Open the Workflow Switcher in either Advanced Builder or Standard Builder.
  • Search or scroll (now with infinite scroll) to find a workflow.
  • Create, name, duplicate, or delete directly in the switcher.
  • Click a workflow to open it in the same tab for a seamless, focused editing flow.
Why this matters
Previously, switching often meant extra tabs and context switching. With same-tab navigation, speed boosts, you can move faster, keep focus, and manage multiple workflows without leaving your build.
Additional Notes
  • Availability: Workflow Switcher is now in both the Advanced Builder and Standard Builder.
  • Tab behavior: Same-tab by default (with option to open in new tab).
  • Shortcut (where supported): Shift + W to open the switcher.

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Social Media Planner 📣

📣 Instagram Reels-Share to Feed Toggle

What’s new✨
You can now have granular control over where their Instagram Reels appears with a brand new “Share to Feed” toggle inside Social Planner. This gives you full control on whether you want to display the reel on Instagram + Reels tabs or only on Reels tab on your Instagram Profile.
Toggle Behaviour:
  • ON → Reel is published to both the Instagram Feed + Reels tab
  • OFF → Reel appears only on the Reels tab
Default setting: ON (Same as Current Behaviour)
Why it matters💡
This enhancement helps users:
  • Avoid cluttering their Instagram Feed with every Reel
  • Maintain consistent feed aesthetics while still posting Reels
  • Choose Reel-only content strategies without manual editing
  • Reduce accidental cross-posting and support requests
How it works🛠️
  1. Create a post in Post Composer
  2. Select Instagram Reel
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  1. Toggle “Show on Feed” ON or OFF
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  1. Publish or schedule the Reel as usual
  2. Social Planner will post it exactly according to your selected visibility preference.
We've refined the copy and paste experience for workflow actions, making it easier to duplicate and reuse actions across your workflows.
What's Improved
Visual Paste Guides
When you copy an action, clear visual cues with a glowing animation now show exactly where you can paste. These guides appear whether you're working in the same workflow, switching to a different one, or opening another workflow tab.
Quick Re-paste
Need to paste the same action multiple times? Simply hover near the plus icon to paste your copied actions again without re-copying.
Cleaner Interface
The "Actions Copied" banner now auto-hides after 8 seconds, keeping your workspace uncluttered.
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What's New
We've redesigned the Workflows landing page to help new users get started faster. The updated experience puts AI front and center while offering multiple ways to create your first workflow.
AI Builder Takes Center Stage
The AI Builder is now prominently featured on the landing page. Describe what you want in plain English, and let AI generate your workflow automatically.
Templates at Your Fingertips
Browse all available templates directly from the landing page—ideal for finding inspiration or a quick-start foundation.
Multiple Paths to Get Started
  • AI Builder – Describe your automation in natural language
  • Browse Templates – Explore pre-built workflows
  • Start from Scratch – Click "Create Workflow" for a blank canvas
Learning Resources
All existing video tutorials on understanding workflows remain accessible from this page.
Why It Matters
New users can now immediately choose the path that fits their comfort level, whether that's AI assistance, templates, or building manually.

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improved

Forms 📝

Surveys 📋

Quizzes 🤔

📝 Smarter, Richer Submit Message Editor and Preview

The “On Submit” message after Form, Survey, or Quiz submission has been fully upgraded with a new editor, richer formatting options, and dynamic layout improvements for both Desktop and Mobile. We have also added a preview, which will help you guys in designing on submit message and control the overall look on the actual form.
✨ Key Highlights
  • New built-in rich text editor: Format your message with inline styles: bold, italics, font sizes, colors, emojis, and more, all directly inside the editor. Ideal for headlines, sub-messages, and expressive feedback screens.
  • Better Structure: Structure your message into headline + subtext. Makes post-submit messages more friendly, human, and brand-aligned.
  • Smart background behavior: “Background Blur” creates a seamless overlay that auto-matches your background image with subtle blur. Turn it off to use a solid color or make background color transparent to just use the text over the image.
  • Device-specific layout & styles: Customize background, font weight, padding, margin, text box corner radius and layout for Desktop and Mobile independently. No more one-size-fits-all styling.
  • Live visual preview: See how your message looks against your actual background image updated instantly as you edit.
🔍 How It Works
  1. Go to On Submit → Message Styling
  2. Use the rich editor to write and format your 'On Submit' message
  3. Use the device toggle to set different styles for Desktop and Mobile
  4. Toggle “Background Blur” to activate auto color blur overlay
  5. Adjust padding, margins, background color, and font weight as needed
🧠 Why It Matters
This update transforms the 'On Submit' screen into a more expressive, brand-consistent moment. With richer formatting and better device support and builder preview, you can craft a more meaningful close to your forms and make every submission feel like a win.
🛠️ What’s New
We’ve upgraded the Form, Survey, and Quiz editors to give you more control, flexibility, and polish across devices. You’ll now see improved styling tools and responsive settings.
✨ Key Highlights
  • Richer inline text editor: Headings, Text blocks, and TnC now support inline formatting like bold, font sizes, and color all from a new built-in editor that’s easier to use and more flexible.
  • Desktop & Mobile controls are now separate: Set unique styles for each device—Mobile changes won’t overwrite Desktop (and vice versa). This includes background color, padding, border, font weight, and more.
  • Mobile-specific text content: Customize your message for mobile users with shorter headlines or alternate placeholder text ideal for improving clarity and layout on small screens.
  • Live previews across editors: All updates are visible instantly in builder for Forms, Surveys, and Quizzes, so you can fine-tune the design before going live.
📱 Where You’ll See It
  • Form Builder
  • Survey Builder
  • Quiz Builder
  • Live previews
🔍 How It Works
Text & Headings
  1. Select a Text/Heading block
  2. Use the device toggle in the sidebar to switch between Desktop and Mobile
  3. Edit text inline and adjust styles (color, font size, font style, etc.)
Terms & Conditions (TnC)
  1. Select the TnC element
  2. Toggle between Desktop and Mobile
  3. Edit the placeholder(s) using the editor
🧠 Why It Matters
Your forms, surveys or quizzes now adapt smarter to different devices with mobile-friendly text and layout controls. These changes help you create a more consistent and responsive experience without any extra effort.
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