🤖 Number Pool Support for Voice AI Agents

We now support assigning a Number Pool—a collection of multiple phone numbers to your Voice AI Agents. Calls to any number in the pool will route dynamically based on your agent’s configuration.

Single‑Agent Efficiency: Handle calls to multiple numbers with one agent, reducing the need to create and manage separate agents.

Streamlined Workflow: Centralizes call routing, simplifying operations and minimizing redundancy.

Number Pool Assignment: Assign a Number Pool to your agent under Create/Update Agent → Phone & Availability.

Dynamic Call Routing: Incoming calls to any pool number route through LC, with AI handling based on backup and availability settings.

Agent Listing Visibility: Agents with a Number Pool appear on the Agent Listing Screen for easier management.

Call Tracking & Logs: AI agent call logs and dashboards now display the specific phone number used, enhancing visibility and insights.

Ensure you have at least one Number Pool created in order to use this feature.