new
Reputation ⭐
⭐ Video Testimonials: Now Live in Reputation(Labs)!
We’re introducing a brand new way to collect authentic video reviews from your customers — now available in Labs!
Once enabled, you’ll find it inside
Reputation → Video Testimonials.
🎥 What’s New:
🎞️ Create Video Collectors
Build customizable Video Collectors to collect testimonials through an engaging flow:
- Welcome Page – Introduce your business and invite participation.
- Questionnaire Page – Add up to 3 questions to guide customers. Users respond to these 3 questions one after the other.
- Attribution Page – Collect their Name, Email, and Phone Number.
- Thank You Page – Fully customizable closing screen.
Each collector can be branded with your logo, and customized background, text, accent and button colors
🗂️ Manage Collectors with Ease
- Create unlimited collectors per location.
- Clone collectors or copy URLs or sent as a review request for quick sharing.
- View all collectors and their respective submissions inside the Video Collectors section.
💬 Send Video Review Requests
- Use the Send Review Request CTA to send a Video Collector link via Email, SMS, or WhatsApp.
- Choose a collector link from the Override Video Link dropdown.
- End users can record or upload videos directly from desktop or mobile — no app required!
- The Video Length is capped at 2 minute 30 seconds.
💬 Manage and Download Responses
- All received videos appear in the Responses tab.
- Easily view and download video submissions.
🌟 Showcase in Review Widgets
- Display your collected video testimonials right inside your Review Widget!
- Filter by collector to show specific video sets.
- Choose from multiple layouts: List, Carousel, Grid, Slider, or Column.
🧪 Available in Labs Now!
Head to Settings → Labs → Video Testimonials to enable it.
👉 Once enabled, access it from Reputation → Video Testimonials to start collecting and showcasing video reviews.