An Inbound Webhook is a powerful feature that enables an external system to send data to your CRM automatically. Whenever an event occurs in the external system, you can trigger a workflow in your CRM by sending an HTTP POST request to a specific URL associated with the trigger. This real-time data transfer capability enhances the functionality of your CRM by allowing it to integrate seamlessly with other systems.

Set it up by, creating a new inbound webhook trigger,

Hit test trigger

Capture your request.

Use that to map it to a contact or use it anywhere within the workflow. Such as If/else condition or as a custom variable in emails and SMS.